Allows the team to connect to the client's computer via remote connection and helps in handling installation and troubleshooting tasks more efficiently.In this case, the remote desktop manager makes the job easier in the following ways: While considering the different operating systems and configuration of each endpoint and the location of each endpoint, it will make the job even more challenging for the team to tackle all the requests in a single day.
#WINDOWS 10 REMOTE DESKTOP MANAGER DRIVERS#
Lets assume that it receives approximately 25 requests every day to solve issues or install/updates applications or drivers in an endpoint. Let us take the example of a team comprising of 10 members working in different shifts. Why do you need a remote desktop manager? Installations and Troubleshoot tasksĮvery organization with a help desk will be faced with multiple issues and requests. It is especially helpful for system administrators who end up initiating dozens of remote desktop connections in a day, as it reduces the number of steps involved in doing so and makes the process a breeze. Remote desktop sharing is a feature that allows you to initiate, manage and control remote desktop connections from a central location, safely and securely. Remote Desktop Sharing - supported Operating SystemsĮndpoint Central supports remote desktop connection management for the following OS versions: The application provides the flexibility to take control of the computer or just the user by shadowing the session. Options are also provided for a voice or video call. Integrated chatĪdministrators will be able to initiate a chat session with the user to improve collaboration or to seek any assistance. Companies who strive to comply with the regulatory bodies, like HIPPA compliance, PCI compliance, Trade Practice compliance, can use this feature to ensure that they meet the compliance standards. This ensures that the information is under careful supervision and provides rock solid security. These recorded sessions can also be downloaded by prompting user for authentication.
Administrators can view the recorded remote sessions to monitor the session activities and ensure data security. Remote recording feature ensures better security and is useful for auditing purposes. Multi-monitors are especially useful when you need to troubleshoot a remote machine in a collaborative manner. Any of these screens can be selected accordingly.
Multi-monitor supportĪ remote machine having more than one monitor will be automatically detected and all the active monitors would be displayed over the remote control session. Files are transferred across domains and workgroup using Java and Active-X, making the entire process fast, reliable, and secure. The remote desktop sharing mechanism supports remote login to any desktop on the network that has remote control privileges. The application allows you to remotely access desktops and transfer files between them. A dialog box pops up on the user's screen requesting remote access. When connecting to remote computers using remote access option, the administrators can opt to get user's permission before connecting to their desktop. It also lets you connect to remote computers through mobile phones and tablets.
#WINDOWS 10 REMOTE DESKTOP MANAGER SOFTWARE#
This means that a remote connection can be established from anywhere and it does not require any additional client software to be installed other than the Endpoint Central agent. Note: Some of these options are available only for WindowsĮndpoint Central's remote desktop manager provides a web-based connection to the remote computers. Supports both Html5 Viewer and Active-X Viewer.Configurable screen resolution to fit the screen size.Audit users by shadowing their remote access session.Integrated text chat as well as voice and video call to improve collaboration.HIPAA and PCI ready remote access software.Multi-monitor support with easy switching options.Usage of 256-bit Advanced Encryption Standard (AES) encryption protocols during remote access operations.One-click access to control panel, command prompt, power options, disk cleanup, etc.Ability to remotely transfer files across machines.Shortcuts provided for 'Ctrl+Alt+Del' and 'Alt+Tab' command.Ability to blacken out user's screen during remote troubleshooting.Supports locking of user's keyboard and mouse during remote session.It allows the following advanced options for remote desktop sharing: Systems in WAN can be accessed through VPN or internet. It is a web-based tool that enables access to computers anywhere in the globe. Remote desktop sharing: Features and capabilitiesĮndpoint Central's remote desktop manager enables administrators to connect and control remote desktops in LAN and WAN.
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